Refund Policy
Last updated: March 5, 2026
This Refund Policy governs the conditions applicable to the purchase of digital products offered through the website:
The website is owned and operated by DANKE ACADEMY SpA.
1. NATURE OF THE PRODUCTS
The products offered on this website consist of digital educational content, including but not limited to:
- online courses
- training programs
- digital educational materials
- audiovisual and downloadable content
Access to these products is provided through a digital learning platform, which users access via their personal account.
Due to the intangible and digital nature of these products, purchases made through this website are subject to the conditions described in this Refund Policy.
2. GENERAL REFUND POLICY
All sales made through https://academiadanke.com are final.
Once payment has been successfully completed and access to the digital content has been granted, no refunds, returns, or cancellations will be issued.
This policy exists because:
- the product is digital
- access to the content is granted immediately or shortly after purchase
- the content can be viewed, downloaded, or consumed instantly
By completing a purchase on this website, the user expressly agrees that they waive any right to cancellation or refund once access to the digital content has been provided.
3. TECHNICAL ISSUES
In the rare event that a user experiences technical issues preventing access to the purchased course, DANKE ACADEMY SpA will provide reasonable technical assistance.
The company may:
- review the reported issue
- provide technical support
- restore access to the course if necessary
Technical issues must be reported via email to:
Each case will be reviewed individually to determine the appropriate resolution.
4. FRAUD AND MISUSE
DANKE ACADEMY SpA reserves the right to deny requests, suspend accounts, or block access if any of the following activities are detected:
- fraudulent payment activity
- abuse of the payment system
- unauthorized sharing of course access
- distribution or reproduction of course content
- account sharing with third parties
- attempts to exploit refund or dispute systems
In such cases, access to the course may be terminated without refund.
5. DISPUTES AND CHARGEBACKS
If a user initiates a payment dispute or chargeback with their bank or payment provider after receiving access to the purchased course, DANKE ACADEMY SpA reserves the right to:
- immediately suspend course access
- permanently block the user’s account
- submit evidence to the payment processor demonstrating that the digital service was delivered
Such evidence may include, but is not limited to:
- course access logs
- confirmation of course delivery
- acceptance of Terms and Conditions during checkout
- proof of digital content availability
6. ACCEPTANCE OF THIS POLICY
By completing a purchase on this website, the user confirms that they:
- have read this Refund Policy
- understand that the products offered are digital products
- accept that no refunds will be provided once access to the content has been granted
7. CONTACT
If you have questions about this policy or need assistance, you may contact us at:
Website
https://academiadanke.com